Resume

Technical Skills

Software Programming and Debugging (Java, Python, C, VHDL); Assembly Language; Digital System Design and Analysis; Computer Organization and Architecture; Gate Level Simulations; Circuit Simulation; Static Timing Constraints Analysis; Transistor Logic Circuit Design; Logic Equivalence Verification; Microprocessor Systems; FPGA; Networking (TCP/IP); Computer-Aided Design (CAD); Web Development (HTML/CSS)


Work Experience

Software Developer

C Spire - Ridgeland, Mississippi

February 2020 - present

Part of the Site Reliability Engineering (SRE) team. Developed and implemented applications using the Red Hat OpenShift platform, took ownership of major team initiatives (including a department-wide migration from AccuRev to Git), and researched/proposed implementations of high availability (HA) systems as a cost-saving and downtime-decreasing measure.

Software Developer Intern

C Spire - Ridgeland, Mississippi

June 2019 - July 2019

Part of the Site Reliability Engineering (SRE) team. Created proof-of-concept uses of the Red Hat OpenShift platform, built and deployed Java webapps implemented on WildFly/JBoss with Jenkins pipeline functionality, and created OpenShift documentation for internal use.

IT Student Worker

University of Mississippi - Oxford, Mississippi

School of Business: April 2017 - April 2019

Repaired, maintained, and installed computer systems and other essential equipment for School of Business faculty and staff, maintained classroom technology in all School of Business facilities, and provided wide-spectrum support to senior-level administration.

UM Athletics/Student Housing: January 2016 - April 2017

Monitored system diagnostics to minimize system downtime and failure, repaired faulty secure access control systems, provided technical support for University-owned computer equipment, and performed rapid-response maintenance and repair on critical security systems.

STEM Tutor

Mighall Tutoring - Oxford, Mississippi

August 2015 - May 2019

Operated as a tutor for engineering, math, and computer science students as an independent tutor as well as a contractor for other tutoring services; maintained a high multi-session retention rate across customer base.

AppleCare Technical Advisor

Apple - La Crosse, Wisconsin

April 2015 - August 2015

Alleviated customer concerns and bolstered the image of Apple as Tier 1 Mac+ support, determined technical or user-side issues using information provided by the client, and counseled the customer through the necessary steps (either troubleshooting or tutorial) to resolve their concerns.

Tier 1 OneBill Support Representative

Verizon Wireless - La Crosse, Wisconsin

August 2014 - January 2015

Assisted customers with concerns about billing or phone operation, elevated customer opinions of the company as Tier 1 wide-spectrum support (OneBill specialized), and directly saved customers from disconnecting due to dissatisfaction with their service.

Brownsea Director

Camp Decorah, BSA - Holmen, Wisconsin

June 2014 - August 2014

Oversaw advancement programs for first-year Boy Scouts attending camp, performed administrative duties related to Brownsea programs, familiarized first-year Scouts with the traditions and basic skills of Scouting through comprehensive programs, taught multiple merit badge programs, and supervised Scouts during off-camp trips.


Education

Bachelor of Science in Electrical Engineering

University of Mississippi - Oxford, Mississippi

2015 - 2019

Computer Engineering Emphasis; Minor in Mathematics

GPA: 3.03

Technical Coursework: Java Programming; Computer Organization and Assembly Language; Linear Systems; Operating Systems; Digital Systems; Electric Circuit Theory; Electronics Circuits; Random Signals; Statistics; Theory of Fields; Microprocessor Systems Engineering; Local Area Networks; Mobile Application Design; Electrical Engineering Analysis; Senior Design; Control Systems; Computer-Aided Design, Scripting Languages

Student Involvement: Institute of Electrical and Electronics Engineers - Student Branch (IEEE), International and American Student Alliance (IASA), Model UN, Boy Scouts of America (Eagle Scout)


Ritsumeikan University - Kyoto, Japan

2019 - 2020

GPA: 3.42

Study Abroad (International Exchange)

Coursework: Intensive Japanese Language Studies, Japanese Economics, Modern Japanese History

Funded by 2019 Benjamin A. Gilman Scholarship from U.S. State Department

High School Diploma

Logan High School - La Crosse, Wisconsin

2010 - 2014


Other Skills

Foreign Language: Spanish (limited working proficiency), Japanese (limited working proficiency)

Sales Ability: Fundraised $5000+ from door-to-door sales for the Boy Scouts of America; achieved record on-call upselling and low disconnect percentages while at Verizon.

Video Production: Experience with Production, Editing, Monetization and Promotion

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